Financial institutions pay close attention to ＂electric fraud＂ and stop losses in time to warm people’s hearts.
Zhongxin. com Shanxi News, January 10th Recently, China Bank Yuncheng Ruicheng Sub-branch received a special customer, Ms. Liu. In the process of handling business, Ms. Liu told the lobby manager that she had received a phone call from "customer service of a certain platform", saying that she had launched the service of "e-commerce live member of a certain platform". If she did not cancel the service, she would be charged 500 yuan every month for 12 consecutive months, totaling 6,000 yuan. Ms. Liu asked to cancel this service, and the other party guided her to download a new APP. After the download was completed, the other party instructed her to open credit cards, debit cards, etc. through this software, and asked the customer to transfer money to the designated bank account. At the same time, Ms. Liu also received a strange phone call from abroad. After analysis and judgment, the lobby manager helped Ms. Liu print out the recent bank card transaction flow and found that there was indeed a sum of money transferred to a strange account.
In order to reduce Ms. Liu’s economic loss, the lobby manager immediately chose to call the police and explained to the police the story of Ms. Liu’s fraud. At the same time, Ms. Liu was guided to handle the daily bank card limit business, and told that Ms. Liu must go to the relevant bank to handle credit card cancellation and other businesses to ensure the safety of her own funds. Finally, the customer thanked the lobby manager after finishing the business.
At present, telecom fraud and fraud are increasingly rampant. As the protector of customers’ property, Bank of China Yuncheng Branch will continue to devote itself to enhancing citizens’ awareness of anti-telecom network fraud through extensive publicity and in-depth education, and at the same time actively take measures to protect customers’ funds and information security, become customers’ financial partners, ensure their financial interests are fully protected, and protect their wealth and dreams! (End)
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